Provider due diligence
COMPARE THE RELATIONSHIP.
QUESTIONS ANSWERED0 / 6
Take the unanswered items into your next provider conversation.
Ask how the work is defined.
Can the provider explain included tasks, separate work, requirements, access assumptions, charges and the record you receive afterward?
Ask what happens when reality changes.
A good answer covers a finding, an unavailable vehicle, a missing part, a changed route and a decision that needs to wait.
Ask how improvement is reviewed.
A relationship should have a way to notice repeat work, unresolved findings, unavailable time and unanswered questions.
THE PRACTICAL OUTCOME
A comparison based on operating quality, not only a headline price.