Program scope map
WHAT THE PROGRAM COVERS.
Inside the program
Oil and filter service, agreed condition checks, brake care and service planning when the actual vehicle and agreement support them.
The agreement defines the included work and its assumptions.
Included work has a reason.
Oil and filter service, agreed condition checks, brake care and service planning can sit inside a defined program when the vehicle and agreement support them.
A finding can change the path.
Diagnostics, repairs, unsuitable site work or urgent concerns may need separate assessment, approval or referral.
Boundaries protect both sides.
Clear scope prevents a maintenance agreement from quietly becoming a promise to solve every mechanical problem.
THE PRACTICAL OUTCOME
Fewer surprises about what the relationship does and does not include.